Store Policies

Info

We founded LuJeanik House of Fashion with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

 

Our Shipping Policy

For all items please allow 7-14 Business Days for Production plus shipping.  Special Occasion please allow 4-6 weeks.   

 

Once your order has been received, production will take place on your order. Once your order has been shipped, we will send you your tracking number for reference via email.  All items will ship via USPS Priority. 

 

 

Returns and Refunds

Due to our items being custom made, returns are not accepted.  We stand by the items that we sell and want to make sure you are completely satisfied with your purchase.  If you have an issue with your order please notify us as soon as possible for resolution.